online services accounts/services applications/forms support center


Emergency Financial First Aid Kit


We live in a vulnerable world where it’s likely that we – or someone we know – will be affected by an emergency event. Emergencies often come when we least expect it. What’s more, many of us do not think to prepare our financial interests in advance. The Emergency Financial First Aid Kit (EFFAK) is here to help. The EFFAK is a simple tool designed to assist you and your family in maintaining financial stability in the event of an emergency. EFFAK helps identify and organize key financial records and provides a quick reference file for your most important financial documents. One kit per household is recommended, although in the event one kit is used for a couple, all joint and separate accounts and liabilities should be included. If you need any assistance completing your Emergency Financial First Aid Kit, call 1-888-388-HOPE (4673), and a representative will walk you through, step by step.

For more information about what you can do to be prepared for emergencies, visit www.citizencorps.gov or www.hopecoalitionamerica.org. To make a communications plan, get an emergency kit and be informed, visit www.ready.gov.


Get Acrobat Reader


Emergency Financial First Aid Kit
(Pdf: 268 KB 15 pages)



Top of Page